Objectives

To sustain a balance between being assertive or aggressive in different situations. Interpersonal methodologies and troubleshooting issues related to assertiveness and Constructively aware.

Who will benefit

• Organization Administrators
• Administrative Assistants
• The Secretary role
• Office managers role
• Team leader’s role
• Beginners’ setup

What will be covered

• The difference between assertive behavior and aggressive behavior
• Learn techniques and methods to communicate assertively and transform negative energy for positive energy
• Control and respect emotions and set clear boundaries for others
• Identify the requirements, rights, and needs of employees
• Dealing with errors
• Dealing with changes inside and outside organizations
• How to deal with authoritarian bosses

Length of Training

The length of the program depends on the applicant application:
2 hour workshop
3 days of training 
5 days of training
Examination
All programs are offered online in case it is not possible to travel
Certificate awarded